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Upgrade

Locked Assets & Upgrade Messages

Understand locked design-only assets and membership upgrade prompts.

UpgradeDepends on the asset access assigned to your membership plan.

Overview

What this feature does

Some assets may appear greyed out so customers can see what higher memberships unlock.

D&E can control access by asset pack, category, or individual asset.

Instructions

Step-by-step instructions

  1. 1Browse the asset library.
  2. 2Look for greyed-out or locked assets.
  3. 3Read the message under the asset.
  4. 4Use another available asset or upgrade.
  5. 5Refresh after membership changes.

Best Practice

Tips

  • Locked assets help customers see upgrade value.
  • Admin can adjust access later as more assets are added.

Important

Common mistakes to avoid

  • Do not treat every locked asset as a technical error.
  • Do not confuse membership lock with product stock status.